Module 1: Initial Stabilization and Transfer of Pediatric Trauma
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- Act calm & reassuring
- Convey concern for their welfare
- Ask who is who (determine family hierarchy)
- Don't "discount" patient / family concerns
- Listen & acknowledge what you hear (i.e., let them talk)
- Look directly at patients / family & call by name
- Be honest & proactive in sharing information
- Provide privacy
- Use therapeutic touch when appropriate
- Tolerate silence
Module 1: Initial Stabilization and Transfer of Pediatric Trauma